WILL CALL DELIVERY SERVICE

As a Will Call customer, you are responsible for monitoring your propane tank level and placing your order before you run low. Please review the guidelines below before submitting your request.

Delivery Times

  • Standard: Typically delivered within 5–7 business days.

  • Winter (Nov–Mar): During the heating season, deliveries may take up to 10 business days as we work safely through higher demand and manage possible weather challenges.

When to Order

  • Order at 30% on your tank gauge

  • Order earlier (40–50%) if you have a small tank, especially during winter months

Winter Delivery Prep

  • Clear, obstacle-free path wide enough for our truck; keep driveways and walkways free of snow, ice, and debris.

  • Mark your tank with a flag or marker above snowbanks, especially for underground tanks.

WILL CALL TERMS & FEES

We want to keep your home comfortable all year long.

During the busy winter heating season, weather and high demand can impact delivery times, so it is best to allow up to 10 business days to help ensure you never run too low during the colder months.

As a Will Call customer, please be aware that running out of propane require additional steps for your safety, including a mandatory leak check and re-lighting of pilots. These services must be completed while someone is home.

If an Out-of-Gas situation occurs, expedited delivery—such as Same-Day, Next-Day, or After-Hours service—will result in additional charges and is subject to availability. Availability may vary depending on weather, demand, and routing constraints.

Will Call delivery terms and related charges are subject to change without notice.

Request an Upgrade to Automatic Delivery Service

To avoid the inconvenience, safety issues, and additional charges that occur during an Out-of-Gas situation, we encourage all Will Call customers to consider upgrading to Automatic Delivery Service.

Click Here

Current Spalding Gas

Will Call Customers

may use the following form to request a refill.

DO NOT USE THIS FORM:

FOR EMERGENCIES
If your tank gauge reads 5% or lower, it is considered OUT OF GAS.  Please contact our office by telephone immediately for assistance.

IF YOUR TANK GAUGE IS LESS THAN 20%
Contact our office by telephone to discuss your options.

Attention COD Customers:

    • We require payment at the time of order. Please call our office to schedule your delivery.
How did you hear about us?
Name
Delivery Address

PLEASE NOTE:  If you answer ‘Yes’ to any of the following questions, a leak check is required and you must call our office between 8:00 am and 4:30 pm Monday-Friday to schedule your delivery.

Has anyone delivered or serviced your tank since our last delivery?
Have you removed or added any appliances?
Have you converted any appliances from gas to electric or electric to gas?
Are you aware of any uncapped gas lines or other issues with your system?