PROPANE DELIVERY & PAYMENT OPTIONS
FLEXIBLE PAYMENT AND DELIVERY OPTIONS
We offer the products and services propane customers want and need including a variety of payment and delivery options, outlined below.
Power your way with our customizable propane delivery plans. Building an automatic delivery plan is as easy as 1… 2… 3!
Find out more today!
DELIVERY OPTIONS
Automatic Delivery
The most worry-free and cost-effective delivery system for a propane customer is Automatic Delivery.
Our state-of-the-art tracking system monitors weather conditions and calculates your individual gas usage to determine when your tank needs to be filled. You don’t have to worry about watching your tank gauge … that is our job.
Will Call Service
As a Will Call customer, you are responsible for monitoring your tank and contacting us when it reaches approximately 30% to request a delivery. Will Call deliveries typically require 7–10 business days, so contacting us at 30% reduces the risk of running out of gas.
For the most worry-free experience—and to avoid additional fees—we strongly recommend Automatic Delivery, where we monitor usage and schedule deliveries for you … let us take care of the worries!
Will Call Policy
Will Call customers monitor their tank and contact us to request a delivery. We encourage all customers not on automatic delivery to familiarize themselves with our Will Call Policy.
Go Live Your Life
Let us worry about your propane supply!
Your deliveries are scheduled using advanced calculations that measure daily temperatures in your area, your usage history, an estimate of your own future usage as well as other factors to determine when the next delivery will be needed.
For added convenience, we offer wireless tank monitoring systems. Your tank “phones home” so we always know when you need propane and schedule your deliveries accordingly.
Sign up for online account access. You can view your invoice, pay online and review your service history.
PAYMENT OPTIONS
BUDGET BILLING
The simplest and most manageable way to pay!
Budget payments are automatic payments so it’s one less thing for you to worry about!
A regular, fixed payment amount automatically comes out of your bank account on a monthly basis, allowing you to spread the total annual cost of your propane over 12 months. Paying this way means that you can spread your energy costs evenly throughout the year.
Get in touch to find out more!
PREBUY / CONTRACT PURCHASE
Prebuy is a propane pricing option that allows eligible customers to purchase a set number of gallons in advance at a locked-in rate. This rate is secured for the gallons you pre-purchase, helping protect you from seasonal price changes and giving you predictable fuel costs.
While online enrollment is limited to specific months, Prebuy may be reviewed year-round on a case-by-case basis.
If you’re interested after enrollment has ended, we can still look at your account, discuss current pricing, and see if you meet the criteria for manual enrollment.
Why Customers Choose Prebuy
- Lock in a price for purchased gallons
- Protect against potential price increases
- Plan ahead with more predictable heating costs
- Peace of mind heading into winter demand
If you’d like to explore Prebuy please contact your local office or visit https://dccpropane.com/prebuy/pittman-propane/
PAY-AS-YOU-GO
Customers who are not on a Budget Plan will receive a meter ticket invoice at the time of delivery and a monthly statement for any remaining balance.
AUTO PAY
We offer a free, secure automatic credit card payment option for customers on both Automatic Delivery and Budget Billing—simple, reliable, and worry-free every month.
E-BILLING & ONLINE ACCOUNT ACCESS
E-statements and invoices are not only quick and easy, but they also reduce carbon emissions and eliminate the need to recycle envelopes and bills.
Online account management services allow you to manage your contact information, pay your bill, print invoices, and review your account history from the comfort of your home, day or night!